Frequently asked questions
How long do I have to return an item?
You have 30 days from the date of delivery to request a return. Requests made after this period cannot be accepted.
How much does shipping cost?
Shipping is free on all orders.
How do I track my order?
Once your order is dispatched, you will receive a confirmation email with your tracking details. You can Track your order here
What payment methods do you accept?
Credit and debit cards: Visa, Mastercard, Maestro. Digital wallets: PayPal, Shop Pay, Google Pay, Apple Pay.
I have a question, how can I get in contact?
You can reach us any time at info@elvora-sydney.com, and we'll be happy to help. Or fill in the contact form here